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A maintenance plan that puts the right jobs first

A sticking door, peeling paint, damaged tiles and a damp patch can make a property feel like one long to-do list. A useful maintenance plan separates what needs attention now from what can be grouped into a later project.

Start with a simple list: what you can see, where it is, when it appeared and how it affects the space. Photographs and a short history make an enquiry much easier to assess.

Put immediate hazards at the top

Active water leaks, unsafe access, loose railings or damage around electrical equipment should not sit alongside decorative touch-ups as if they have the same priority. Keep people away from a dangerous area and arrange the appropriate assessment.

You do not need to determine the cause before getting help. Describe what is happening and say what makes it urgent. For a business, also explain whether the issue affects customers, staff or the ability to open the premises.

Find the cause before choosing the finish

Repeatedly painting over a damp mark can turn a recurring problem into a series of cosmetic jobs. Ask what investigation is needed before the proposed repair, and what evidence will confirm that the underlying issue has been addressed.

For painting work, preparation belongs in the scope. Dulux’s preparation guidance stresses clean surfaces and allowing them to dry before painting. Ask the contractor to explain the preparation, any repairs and the coating system proposed for the actual surface.

Group work by area and sequence

Once the priorities are clear, look for work that can be coordinated. Access equipment, protection of furniture, waste removal and making good can affect more than one trade. Discuss the sequence before booking separate jobs that may disturb one another.

  • Investigate: identify the issue and any specialist input needed.
  • Repair: address the cause and affected components.
  • Allow for readiness: agree what must happen before finishes can proceed.
  • Finish: complete painting, tiling or other agreed reinstatement.
  • Check: walk through the completed scope and note any follow-up items.

Make the quote specific

A useful quote identifies the areas, work and finishes included. Ask about access, protection of surrounding surfaces, removal of waste and what is excluded. If opening up a wall or removing a finish may reveal hidden damage, agree how further work will be discussed and authorised.

For a body corporate, rental or business property, identify who can approve the scope and arrange access. Share any working-hour restrictions before a date is proposed.

Keep a record for the next round

Save the agreed scope, photographs, product details and care instructions. A short record of what was done is helpful when another problem appears or when a different person takes responsibility for the property.

Send us your maintenance list with your suburb and priorities. ASG Africa can discuss property maintenance work and help organise a practical next step.

Preparation reference: Dulux’s guidance on preparing walls for painting.

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