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Answers · Cape Town & Western Cape
Questions,
answered.
Find answers about requesting a quote, our services, project timelines and the areas ASG Africa serves across the Western Cape.
01
General
6 questions
Which parts of Cape Town do you cover?
ASG Africa serves customers across Cape Town and the Western Cape, including the Winelands, West Coast, Overberg, Garden Route and Karoo. Use our Service Areas page to search for your town or suburb, or contact us if you do not see it listed.
Can you help with a project that needs several things done?
Yes. Tell us what you need, whether it is pool work, plumbing, aluminium and glass, steel and glass, property maintenance, signage or a combination. We will discuss your requirements and guide you through the next steps with ASG Africa as your point of contact.
Do you work with homes and businesses?
Yes. We support homeowners, landlords, body corporates, property managers and businesses with installations, improvements, maintenance and signage. Tell us about the property and the work you need.
How long will my project take?
Timing depends on the scope, materials, site conditions and scheduling. We will discuss the expected timeframe with you and include the agreed details in your quotation before work begins.
Do you offer warranties on your work?
Any applicable workmanship or product warranties depend on the work and materials involved. The relevant terms will be confirmed in writing in your quotation or project documentation.
What are your business hours?
Our business hours are Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. Plumbing emergencies are handled 24 hours a day. You can submit an enquiry or send a WhatsApp message outside these hours and we will respond during business hours.
02
Quotes & pricing
5 questions
How do I get a quote?
Use the contact form on our website or call or WhatsApp us on +27 68 388 0074. Describe the work, share the property location and include photos or plans if available. We will review the information and discuss the next steps with you.
Are quotes free?
Yes. ASG Africa provides no-obligation quotes. We will explain any assessment or site visit needed before preparing your quote.
Do you need to see the site before quoting?
Sometimes. We may be able to prepare an initial estimate from your description, measurements and photos. A site visit may be needed where access, measurements or site conditions could affect the scope or price.
What affects the price?
Pricing depends on the work required, size and condition of the site, materials, access, labour and any specialist requirements. We will discuss the scope and explain the quoted costs.
Can the quote change once work starts?
If the scope or site conditions change, we will discuss the impact with you and agree on any price or timing changes before proceeding with additional work.
How much does a new pool cost in Cape Town?
The cost of a new pool depends on its size, design, site access, ground conditions, finishes and equipment. Tell us about your property and preferred pool, and we will review the requirements before preparing a quote.
Do you work on pools you did not install?
Yes. Tell us about the pool, its current condition and the work you need. Photos and any previous repair details can help us understand the project and determine whether a site visit is needed.
How do you find a pool leak?
Pool leaks can have different causes, including plumbing, fittings or the pool structure. We will need details about water loss and the pool’s condition to assess the appropriate inspection and repair options.
Do you offer ongoing pool maintenance?
Ongoing pool maintenance can be discussed based on the pool, equipment and tasks required. Tell us how often you need support and what maintenance you want included so we can review the scope.
Do you handle urgent plumbing callouts?
Tell us what has happened, where the problem is and whether water is actively leaking. We will review the details and advise on the next step. If it is an emergency with immediate danger or serious damage, seek urgent local assistance.
How much does a new geyser cost?
The cost of a new geyser depends on the type, capacity, installation requirements, existing pipework and site conditions. Share your current setup and what you need replaced or installed so we can assess the scope.
Can you find a hidden leak?
Finding a hidden leak may require inspection of the affected area and plumbing system. Tell us where you have noticed dampness, water loss or damage, and share photos if possible so we can discuss the appropriate assessment.
Do you install gas geysers?
Gas geyser installations must be assessed for suitability, safety and compliance requirements. Tell us about the property and the existing system so we can discuss the requirements. Gas work must be carried out by an appropriately registered professional.
Do you replace individual glass panes?
We can review enquiries to replace individual glass panes. Please share the location, approximate dimensions and photos if available. If the glass is broken, keep people away from the area and do not handle the pieces.
Sliding or stacking doors: which is better?
Sliding doors are often suited to straightforward openings, while stacking doors can open a wider portion of the space. The best option depends on the opening size, layout, access, frame system and your preference. We can discuss these factors for your project.
Can frameless shower screens be made to size?
Frameless shower screens can often be made to suit a specific opening, subject to accurate measurements, suitable glass and hardware, and site conditions. Share the opening details and we can discuss the next step.
Do you do commercial shopfronts?
We can discuss aluminium and glass shopfronts for commercial premises. Share the site location, approximate dimensions, preferred design and any plans or photos so the requirements can be reviewed.
Do glass balustrades need a handrail?
Whether a glass balustrade needs a handrail depends on the design, installation location and applicable building and safety requirements. The proposed system should be assessed against the relevant requirements before it is specified.
Can you match existing steelwork?
We can review existing steelwork to discuss a suitable match. Photos, dimensions, the finish and details about the original material will help us understand what is needed, although an exact match may depend on availability and condition.
How long does a custom staircase take?
The timeframe for a custom staircase depends on design approval, measurements, materials, fabrication complexity, site readiness and installation. We will discuss the expected schedule after reviewing the project requirements.
Do you do structural steel for new builds?
We can discuss structural steel requirements for new builds, subject to the project scope, drawings and applicable engineering and compliance requirements. Share the plans and site details so the requirements can be reviewed.
Do you take on small jobs?
We can review small maintenance jobs as well as larger lists of work. Tell us what needs doing and where the property is so we can assess the scope and confirm whether we can assist.
Do you offer scheduled maintenance?
Scheduled maintenance can be discussed for properties that need recurring checks or planned upkeep. Share the property type, tasks and preferred frequency so we can review a suitable scope.
When should I waterproof in Cape Town?
Waterproofing is best assessed before persistent rain exposes weak points, but the right timing depends on the area, weather and condition of the surface. We can discuss roofs, walls or other affected areas and review the site requirements.
Do you paint interiors and exteriors?
We can discuss interior and exterior painting enquiries. The quote depends on the surfaces, preparation, repairs, paint specification, access and size of the area. Share photos and the property location to help us review the scope.
Do you design signage or only install it?
We can discuss signage design and installation requirements. If you already have artwork, share it with your enquiry. If you need help with the design, tell us about your business, the message and where the signage will be used so we can discuss the scope.
How long do vehicle wraps last?
Vehicle wrap lifespan varies with the vinyl, installation quality, exposure to sun and weather, vehicle use and maintenance. We can discuss suitable materials and care guidance for your vehicle and intended use.
Can you brand a whole fleet?
Yes. We can discuss branding multiple vehicles across a fleet. Share the number and types of vehicles, the branding you need and your preferred schedule so we can review the scope and logistics.
What printing do you offer?
Printing options depend on the intended use, size, material, finish and quantity. Tell us whether you need items such as signs, banners, stickers or other branded materials, and we will discuss the available options for your project.
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